1) If the earbuds get disconnected from the app. Kindly click on the reconnect.

2) If still it doesn’t get connected, Click on the Settings button then click on the (3 dots) icon just below the Product image.

3) Click on the Forget device, then reconfirm it.

4) Remove the earbuds name from the mobile’s Bluetooth settings and restart the application and repeat the pairing process.