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Evolve 2 screen touch not working

My Noise Evolve2 screen touch is not working. I just got my watch 1 day back and on the app it was showing an update. I update the watch and suddenly the touch stopped working. Please help or suggest what to do. I unpaired the watch from my phone and after that even I am unable to pair it as it's touch is not working. I want to replace or refund my smart watch.

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