Need to check if one side is getting charge or not

Chances are, you might have an issue with the mobile. You can check if the headset is working well using a different mobile If the issue still persists you should try and reset your Earbuds. In case resetting the buds doesn't help then please head over to our website to raise a complaint. 

Reset Process: 

• Make sure your Noise Buds Verve is fully charged before beginning with the reset
• Forget / Delete Noise Buds Verve from paired Bluetooth devices
• Turn off the Bluetooth of the device
• Open the charging case.
• Press and Hold the one-key RESET Button (inside the charging case)- Keep the ear buds inside the charging case
• Press and Hold for 10 seconds till White Light Appears 5 times (it takes time)
• Repeat the pairing process.