If you are facing a low sound in your earbuds: 

  • Make sure your headset and the mobile device are within the 10m range to each other
  • Low battery level may cause the disconnection from the mobile
  • If the battery level is less than 5% charge the Earphones
  • If the battery level is more than 5% proceed with the next step

 Note: Visibility of the battery level is subjective and may vary brand to brand.

 

Increase the volume from your bluetooth device and Noise Buds Verve

  • Tap the right earbud once to increase the volume
     

Check for the battery level of the headset

  • Go to settings of your Bluetooth device 
  • Click on the Noise Buds Verve
  • Check the battery percentage

Try with a different music player

Sound problems may occur due to an issue with the Music player, try playing the same track with a different music player to notice a difference.