Make sure your headset and the mobile device are within the 10m range to each other


  • Low battery level may cause the disconnection from the mobile
  • If the battery level is less than 5% charge the Earphones
  • If the battery level is more than 5% proceed with the next step
  • Note: Visibility of the battery level is subjective and may vary brand to brand


3.1 Increase the volume from your bluetooth device and Noise Buds VS303


  • Tap the right earbud once to increase the volume


3.2 Check for the battery level of the headset


  • Go to settings of your Bluetooth device 
  • click on the Noise Buds X
  • Check the battery percentage


 3.3 Try with a different music player


  • Sound problems may occur due to an issue with the Music player, try playing the same track with a different music player to notice a difference.