Ensure your headset and the mobile device is within the 10m range to each other

Low battery level may cause the disconnection from the mobile

If the battery level is less than 5% charge the Earphones

If the battery level is more than 5% proceed with the next step

Note: Visibility of the battery level is subjective and may vary brand to brand

 

Check for the battery level of the headset

  • Tap and hold the Bluetooth icon on your mobile
  • Look for Noise Buds X and check the battery level

 

How to unpair from the mobile

  • Tap and hold the Bluetooth icon on your mobile
  • Tap on the Noise Buds X
  • Forget / Delete Noise Buds X from paired Bluetooth devices

 

Pairing with a new device

  • Make sure your Noise Buds X is fully charged before beginning with the reset
  • Forget / Delete Noise Buds X from paired Bluetooth devices
  • Turn off the bluetooth of the device
  • Open the charging case.
  • Take out both earbud and long press for 10 seconds together.
  • Press and hold for 10 seconds and red LED will stay and device will be power off
  • Repeat the pairing process