NOTE: Please remove the plastic cover from the earbuds charging pins before using the product for the first time.
Charging using laptop / computer
- Put the Earbuds inside the charging case
- Using the C-Type usb cable reveived with the product, connect the Charging case with the charging cable to the USB port on the laptop/computer
- Make sure that your PC/laptop is turned ON and not in sleep / hibernate mode
- If it still doesn't work try with a different USB port on your laptop/computer just to be sure whether an issue exists with your USB port
Charging using an adapter
- Connect the Charging case with the C-type USB cable received with the product and connect it with a 5V Adapter
- Make sure that the wall socket is functioning properly and not loose or damaged
- If it still doesn't work try to charge from a different wall socket
- If the headset still doesn't charge try with a different USB cable that is suitable to connect to your headset charging port just to clarify whether the issue is from your current charging cable
