Chances are, you might have an issue with the mobile. You can check if the headset is working well using a different mobile.

How to unpair from the mobile

• Tap and hold the Bluetooth icon on your mobile
• Tap on the Noise Buds VS102 Pro
• Click on Remove / Forget Noise Buds VS102 Pro

Pairing with a new device

• Open Charging case.
• Earbuds goes to pairing mode
• Remove the earbuds from the case
• Tap and hold the Bluetooth icon on your mobile
• Turn ON the Bluetooth
• Make sure your mobile and the Bluetooth Earphones are within 1-meter range
• Go to add devices in your bluetooth settings
• Search and Select Noise Buds VS102 Pro
• Tap the Pair option on the pop-up