Make sure Noise i1 and the mobile device are within the 10m range to each other

 

 Low battery level may cause the disconnection from the mobile

 

 If the battery level is less than 10% charge the Noise i1

 

 If the battery level is more than 10% proceed with the next step

 

 Note: Visibility of the battery level is subjective and may vary brand to brand


Check for the battery level of the Noise i1


Tap and hold the Bluetooth icon on your mobile


in iOS ask the user to press and hold their home screen, when the icons are movable. 

On the top left corner click on "+" sign. 

In "Search Widgets" type battery and add battery widget on homescreen. This will show battery percentage


How to unpair from the mobile


Tap and hold the Bluetooth icon on your mobile

Tap on the Noise i1

Forget / Delete Noise i1 from paired Bluetooth devices


Pairing with a new device

 


1. Make sure your Noise i1 is fully charged before beginning with the reset

2. Forget / Delete Noise i1 from paired Bluetooth devices

3. Turn off the Bluetooth of the device

Tap and hold the Bluetooth icon on your mobile

Turn ON the Bluetooth

Make sure your mobile and the Bluetooth Noise i1 are within 1-meter range

Go to add devices in your Bluetooth settings

Search and Select Noise i1


Is still issue persists please raise an online complaint on our complaint portal