Make sure Noise i1 and the mobile device are within the 10m range to each other
Low battery level may cause the disconnection from the mobile
If the battery level is less than 10% charge the Noise i1
If the battery level is more than 10% proceed with the next step
Note: Visibility of the battery level is subjective and may vary brand to brand
Check for the battery level of the Noise i1
Tap and hold the Bluetooth icon on your mobile
in iOS ask the user to press and hold their home screen, when the icons are movable.
On the top left corner click on "+" sign.
In "Search Widgets" type battery and add battery widget on homescreen. This will show battery percentage
How to unpair from the mobile
Tap and hold the Bluetooth icon on your mobile
Tap on the Noise i1
Forget / Delete Noise i1 from paired Bluetooth devices
Pairing with a new device
1. Make sure your Noise i1 is fully charged before beginning with the reset
2. Forget / Delete Noise i1 from paired Bluetooth devices
3. Turn off the Bluetooth of the device
Tap and hold the Bluetooth icon on your mobile
Turn ON the Bluetooth
Make sure your mobile and the Bluetooth Noise i1 are within 1-meter range
Go to add devices in your Bluetooth settings
Search and Select Noise i1
Is still issue persists please raise an online complaint on our complaint portal