Charge your Shots X1 Air 2 fully before starting with the reset procedure
1. Forget / Delete Shots X1 Air 2 from paired Bluetooth devices
2. Turn off the bluetooth of the device
3. Remove the earbuds from the case.
4. Touch and hold either earbud until the LED blinks red once.
5. Once turned off, touch and hold one earbud until the LED blinks in blue and red (indicating pairing mode).
6. Now tap individual earbuds 7 times quickly.
Note: The LED will blink blue 3 times indicating that they have been reset.
Repeat the process with the other earbud as well
7. Place the earbuds inside the charging case. Repeat the pairing process.