Try pairing with the mobile using the steps mentioned, if this doesn't work proceed with the next step

 1. Open Charging case.

 2. Earbuds goes to pairing mode 

 3. Remove the earbuds from the case

 4. Tap and hold the Bluetooth icon on your mobile

 5. Turn ON the Bluetooth

 6. Make sure your mobile and the Bluetooth Earphones are within 1-meter range

 7. Go to add devices in your bluetooth settings

 8. search and Select Noise Air buds pro 3 

 9. Tap the Pair option on the pop-up

1.2 Restart the mobile 

Restarting your mobile device gives it a fresh start and is sometimes all you need to fix your issue.

 Press and hold the Power button on your smartphone to Restart the device (If restart isn't available, turn Off and then turn     On your smartphone).


 Try pairing the Earphones after restarting your mobile device.


 If this doesn't work proceed with the next step

1.3 Reset Noise Air buds pro 3

If the Earphone's name is not visible on BT search result, Try pairing with a different mobile


Chances are, you might have an issue with the mobile. You can check if the headset is working well using a different mobile. If the Earphones's name is still not visible in a different mobile then Reset Noise Air buds pro 3.

1. Make sure your Noise Air buds pro 3 is fully charged before beginning with the reset

2. Forget / Delete Noise Air buds pro 3 from paired Bluetooth devices

3. Turn off the Bluetooth of the device

4. Open the charging case.

5.Take out the earbuds and long press for 10 seconds together 

6. Press and hold for 10 seconds and red LED light will indicate buds have been reset successfully

7.Tap either earbud 9 times fast. Now both earbuds will be paired with each other 

8. Repeat the pairing process

1.4 Charge your earphone

The headset may be out of battery.

Charge the device as per the instructions mentioned.

If the headset didn't show up after charging proceed with replacement as per policy

Use the C-Type  USB cable and connect the Charging case  to your computer or adaptor device made for USB charging

A Blue LED blinking when the Earphones are charging

No light will turn ON when fully charged