Make sure your headset and the mobile device are within the 10m range to each other


Increase the volume from your Bluetooth device and Noise Buds Connect

  • Tap the right earbud once to increase the volume


Try with a different music player

  • Sound problems may occur due to an issue with the Music player, try playing the same track with a different music player to notice a difference.


 Ensure cleaning of eartips

  • Not use any sharp object to clean ear tips. It may damage the sound mesh.