Make sure your headset and the mobile device are within the 10m range to each other

Low battery level may cause the disconnection from the mobile

If the battery level is less than 5% charge the Earphones

If the battery level is more than 5% proceed with the next ste

Note: Visibility of the battery level is subjective and may vary brand to brand

 

 

Increase the volume from your Bluetooth device and Noise IntelliBuds

  • Tap the right earbud once to increase the volume

 

Check for the battery level of the headset

  • Go to settings of your Bluetooth device
  • Click on the Noise IntelliBuds
  • Check the battery percentage

 

Try with a different music player

  • Sound problems may occur due to an issue with the Music player, try playing the same track with a different music player to notice a difference.