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Battery draining quickly and some functions are not working properly

My horrible experience, after i purchased the i am facing so many functionality issues , like if i put it in silent model ,it's was ringing and after i connected to mobile as well it didn't showing dial pad contacts list and all, and battery was draining very quickly it's irritating in all the time, i raised an almost 3 complaints in online but no use, with out resolved my issue they are closing my tickets.
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