Troubleshoot
Orders
Tickets
Service center
Hey, how
can we help you?
Enter your search term here...
Search
Diva Araya
Noise Support
Diva Araya
FAQ
Watch stuck - Diva Araya
Watch/Band Stuck or Frozen and Not Responding on Screen
Place the band on its charger
Please tell us about your troubleshooting experience
Was the information provided to you helpful?
My Issue was resolved
My issue still prisists
Please tell us about your troubleshooting experience
Great! We are happy to help you resolve your issue. For any other issues in the future, please visit this section.
Please rate the troubleshooting experience
☆
☆
☆
☆
☆
Submit
Thank you for submitting your feedback
Please tell us about your troubleshooting experience
We are sorry to see that we could not resolve your issue. You can try the above steps again or raise a complaint
Raise complaint
FAQ
Q
Device not charging - Diva Araya
Q
Low Battery Backup - Diva Araya
Q
Data Synchronize Issue - Diva Araya
Q
Know the Watch Version / Mac Address - Diva Araya
Q
Notification Issue - Diva Araya
Q
Not pairing with bluetooth & Auto disconnect - Diva Araya
Q
Screen Wake Issue - Diva Araya
Q
Heart rate /Spo2/Stress Data Inaccurate - Diva Araya
Q
Sleep Data Inaccurate - Diva Araya
Q
Update my watch - Diva Araya
Q
Unable to Update - Diva Araya
Q
Calling Function - Diva Araya
Q
Touchscreen responds slowly or improperly
Q
SOS not working - Diva Araya
Q
Cycle Tracker - Diva Araya
Q
Skin Temperature - Diva Araya
See all 17 articles