To reset your earbuds, please follow these steps:

First, ensure that the earbuds are charged and powered on. Then, press and

hold both earbuds simultaneously for 10 seconds. Alternatively, you can reset

earbuds by pressing one earbud for 10 seconds. During this time, you may notice

the LED indicator light flashing, which indicates that the reset process is in progress.

Once the 10 seconds have elapsed, release the earbuds and put is back to case 

and use it again. Your buds reset successfully.