What should I do if the Noise Explorer smartwatch is not charging?

If your Noise Explorer smartwatch is not charging then follow these steps:

1. Check the four charging points on the charging cradle behind Noise Explorer smartwatch for damage.

2. Connect the charging dock to a USB power source. Once connected, the screen will turn on with the battery charging indication. If the screen does not turn on, it indicates that the USB power source or the USB cable may be faulty.

3. Clean the charging points on the charging dock and on Noise Explorer smartwatch with a damp cloth. However, make sure that the charging contacts are dry before proceeding.

How do I know whether the charging dock on the Noise Explorer smartwatch is working properly or not?

When the charging cable is connected to the watch, the screen lights up and displays the charging indication. If it doesn’t then:

Make sure that the USB power source is working.

Check the charging contacts on the dock and the smartwatch and make sure that they are clean