Why is the watch face not getting transferred?

Check for watch firmware update. Go to > My Device > Tap on watch icon at top left corner > Click on check for update. If update is available, please charge your watch to minimum 70% and update the watch.

App Update

• Check for NoiseFit Focus app update. Go to profile (Tap on top right icon) > About > Check for updates. Please update the app.
• Other Important Information
• Make sure you have a stable internet connection.
• Watch battery should be more than 30% to update the watch face.
• Check if the watch is connected with the app.
• Clear Cache of NoiseFit Focus app.