a) Check what power charger you are using

b) If device is not charged from very long time, then please keep the device on charging for 30min

c) Ensure you are charging the device as it supposed to be charge

d) Charging LED (Red LED) should blink while device is charging (While charging Red LED should blink)

e) Only Type-C cable need to be used to charge the device

f) Ensure continuous power supply in socket (Charging socket should be workable)

g) Charging via Laptop or computer is recommended (Laptop and computer give optimum power supply)

h) High Power charger will cause damage to the battery

i) If there is no LED even after charging the device for 30min, arrange replacement