1.1 How do I charge my Band 

1.Connect the charging cradle to a power adapter, and plug in the power adapter.

2.Plug watch with the charging cradle. Align and attach the charging contacts of your watch to those of the charging cradle until you can see the battery level on the watch face.

3.When watch is fully charged, 100% will be displayed on the watch screen and the charging will stop automatically. If the battery level is below 100% and the charger is still connected to the watch, the charging will start automatically.

1.2 Charging using an adapter 

1. Connect the Charger's USB end to the USB port on the adapter

2. Make sure that the wall socket is functioning properly and not loose or damaged

3. If it still doesn't work try to charge from a different wall socket

4. If it still doesn't work try to clean the charging point of the watch and the charging pins of the charger.

5. If it still doesn't work please raise an online complaint on our complaint portal