Ensure that the watch is connected to the phone or bluetooth using the Noise fit assist app(If your watch is not connected to Bluetooth then call is not appear to watch)

9.1 If MO/MT Call coming to watch, bluetooth must be connected to phone (Bluetooth must be on in phone)

After connecting with bluetooth then if MO/MT coming on phone(Bluetooth must be on in mobile phone) then watch getting automatic showing to the call is coming

Android :make sure for android user have connct the watch with phone bluetooth (color fit pro 4 Max-BT)

IOS: make sure ios use have connect connect with phone bluetooth (color fit pro 4 Max-BT) & (color fit pro 4 max )