Ensure that the watch is connected to the phone using the NoiseFit Prime app. Open the NoiseFit prime app and swipe down on the Homepage screen to sync data. If the issue persists, restart the watch and try again.
If you are still unable to sync data, close the NoiseFit Prime app and make sure it is not running in the background. Open the app again and try syncing data once more.
Takes a long time to sync the activity data to my phone
Activity data is usually very large, and therefore takes longer to sync. So Swipe down from the Homepage screen and wait for the watch to be synced. The Syncing is displayed on the top