If you are facing a low sound in your earbuds: 

  • Make sure your Earbuds and the mobile device are within the 10m range to each other
  • Low battery level may cause the disconnection from the mobile
  • If the battery level is less than 5% charge the Earphones
  • If the battery level is more than 5% proceed with the next step

 

To check Battery level 

 

  • Go to settings of your Bluetooth device 
  • Click on the Noise Buds SMART 
  • Check the battery percentage

  Note: Visibility of the battery level is subjective and may vary brand to brand

  • In case this does not work. Try with a different music player. 

        Chances are, you might have an issue with the mobile. 

  • You can check if the Earbuds is working well using a different mobile. If the issue still persists with an alternate device proceed with raising a complaint on our website.