Before pairing please Ensure battery is charged on both devices
- Battery percentage of both speakers (none of the speaker should be less than 20% battery power)\
- Make sure, both speakers are in 1 meter range before establishing TWS connection
- Did you connected any of the speaker to other input device which is still in BT Range
- What is the LED response (blinking or not blinking)
- Are you connect any other brand's speaker with Zest 3W
- Ensure battery is charged
- Keep the device within 1 mtr range while making TWS connection
- Make Sure LED is blinking (which shows pairing mode)
- Ensure user is following the correct procedure to connect both the speakers together
- While pressing "+" & "-" key together, make sure there is a default sound of TWS Mode
- Remove each of the speakers name from any input devices (Mobile/Laptop) Bluetooth Settings before making TWS Connection
- Make sure none of the speaker is in any other music mode except BT Mode