Try pairing with the mobile using the steps mentioned, if this doesn't work proceed with the next step:
1. Open BT Settings in Mobile Phone
2. Turn ON the Bluetooth
3. Make sure your mobile and the Bluetooth headphone are within 1-meter range
4. Hold down the multifunction button on Bluetooth headphone for about 3 seconds until White LED Flashes
5. You'll see the LED light starts flashing White continuously indicating that they are in pairing mode
6. Select Tune Sport 2
Once successfully paired, the LED light will flash White slowly