Make sure your Shots GROOVE is fully charged before beginning with the reset 

  •  Forget / Delete Shots GROOVE from paired Bluetooth devices
  •  Turn off the bluetooth of the device
  •  Remove the earbuds from the case.
  • Touch and hold either earbud until the LED turns red.
  •  Once turned off, touch and hold one earbud until the LED blinks in blue and red (indicating pairing mode). 
  • Now tap individual earbuds 7 times quickly.

    Note: The LED will blink blue 3 times indicating that they have been reset.

  • Repeat the process with the other earbud as well
  • Place the earbuds inside the charging case. Repeat the pairing process.