Try pairing with the mobile using the steps mentioned, if this doesn't work proceed with the next step

Pairing Process

1. Make sure your Noise i1 is fully charged before beginning with the reset

2. Forget / Delete Noise i1 from paired Bluetooth devices

3. Turn off the Bluetooth of the device

Tap and hold the Bluetooth icon on your mobile

Turn ON the Bluetooth

Make sure your mobile and the Bluetooth Noise i1 are within 1-meter range

Go to add devices in your Bluetooth settings

Search and Select Noise i1

Restarting your mobile device gives it a fresh start and is sometimes all you need to fix your issue.

 *Press and hold the Power button on your smartphone to Restart the device (If restart isn't available, turn Off and then turn On your smartphone).

 Try pairing the Noise i1 after restarting your mobile device.

 If this doesn't work proceed with the next step

If Noise i1 is not visible on BT search result, Try pairing with a different mobile

 Chances are, you might have an issue with the mobile. You can check if the Noise i1 is working well using a different mobile. If the Noise i1's name is still not visible in a different mobile then Reset Noise i1

Reset Noise i1

1. Make sure your Noise i1 is fully charged before beginning with the reset

2. Forget / Delete Noise i1 from paired Bluetooth devices

3. Turn off the Bluetooth of the device

Noise i1 may be out of battery.

 Charge the device as per the instructions mentioned.

 If the Noise i1 didn't show up after charging please raise and online complaint on our complaint portal