1. Make sure your Noise Buds Prima is fully charged before beginning with the reset
2. Forget / Delete Noise Buds Prima from paired Bluetooth devices
3. Turn off the bluetooth of the device
4. Open the charging case.
5.Take out the earbuds from the charging case
6. Fast tab both earbuds 5 times LED Turns RED and Blue and the buds will Factory RESET
7.Place both the earbuds inside the charging case
8. Repeat the pairing process