Chances are, you might have an issue with the mobile. You can check if the Earbuds is working well using a different mobile.
If the issue still persists you should try and reset your Earbuds. In case resetting the buds doesn't help then please head over to our website to raise a complaint.
- Charge Noise Buds VS201 fully before beginning with the Reset steps
- Forget/Delete your “Noise Buds VS201” from the list of Saved Devices on your phone’s Bluetooth.
- Turn off the phone's Bluetooth
- Place Ear buds back inside the charging case.
- Take out the earbuds from charging case
- Long press both the earbuds for 8 seconds simultaneously
- White light will blink 3 times
- Light indicates reset done.
- Only Noise Buds VS201 showing in Mobile phone Bluetooth.
Tap on it, pair & connect, your device is ready to use.